Patient Resources & Forms

These are general informational forms and resources. They do not include private medical details. If you need help accessing these, call us at 458-225-9988 and we’ll walk you through it.

Welcome Packet

General introduction and overview of our services.

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Medicare Supplier Standards

The full list of standards we follow as a Medicare supplier.

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Warranty Information

General details on equipment coverage and support.

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Complaint & Contact Information

How to reach us if you have any concerns or feedback.

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Return Instructions

Step-by-step guide for returning equipment if needed.

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Privacy Notice

General information on how we handle non-medical information.

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Patient Rights & Responsibilities

Your full rights and responsibilities as a patient receiving services from our company.

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HIPAA Notice of Privacy Practices

How we protect your medical information under HIPAA and your rights regarding that information.

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Emergency Planning Information

Important steps to prepare for emergencies and natural disasters.

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Home Safety Information

Tips and guidelines for keeping your home safe while using medical equipment.

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Infection Control Information

Guidance on preventing the spread of infection when handling medical supplies.

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Making Decisions About Your Health Care

Resources to help you plan and make informed choices about your health care.

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A Note on Your Privacy

We take your privacy seriously. The forms on this page are for general information only. We do not collect or display private health information (PHI) through this website. If you have specific questions about your medical records, please contact us directly by phone.